Under Employment Related Securities (ERS) legislation changes that came into effect in April requires companies that run share and security schemes to submit their end of year returns online (which includes NIL returns).
This is the first time that this information will be sent digitally and zero tolerance on formatting errors will be in place. As part of the user flow, the end of year submissions service will check the formatting of return files, and give a list of errors that the user must correct before they submit.
The checking part of the service is being released to customers early so they can check the ERS data they are compiling is in the right format well in advance of needing to submit their return.
By encouraging customers to use the Checking Service to compile information in the right format from the start, will enable employers to complete the required end of year submission service using a simple and efficient process.
Department / Agency:
Date of Assessment:
Result of Assessment:
The Assessing Panel consider that the service has met the GDS Digital by Default Service Standards and approve the launch of the product at Private and Public Beta in October 2014.
After completing our assessment the HMRC Assessment Panel, can confirm that the ERS Checking Service has shown sufficient evidence of meeting the Digital by Default Service Standards and should move to Private and Public Beta.
The DSM and team clearly understand the user and the service being developed.
From the data shared by the team, there are great opportunities to gather a wide range of data to inform further improvements to both the customer journey and service. Further work should be undertaken to define what data is to be initially tracked and gathered in addition to KPIs.
Digital by Default Service Standard criteria