Blog Data in government

The service manual team is reassessing who the users of the service design manual are and what they need from it. We spent 4 weeks in discovery and this post will cover what we found. A little bit of background …

Since March 2015 a small, multidisciplinary team has been reassessing our understanding of users and the needs for the service design manual. Here's an introduction to what the team is doing. The history The service design manual was published in …