We recently carried out user research into how people around government use service data and into how that data is supplied. This is part of our work to update the Performance Platform. Here's what we found.
We’ll shortly be recruiting some additional performance analysts in GDS. To give potential candidates a flavour of what it’s like, I asked my two newest colleagues to describe their experience of joining.
Six times a year performance analysts in central government get together to share best practice and learn about new insights and techniques. I went to our November meetup looking forward to connecting with colleagues and hearing about their experiences. But the day ended up being about much more than that for me.
We are creating a single taxonomy for GOV.UK, to make it easier for visitors to find what they are looking for quickly. This blog is about how we have experimented with data science to save time when building taxonomies.
Understanding what users think about GOV.UK helps us to build better services to meet citizens' needs. Recently we've automated some of the process for analysing thousands of responses to one of our user surveys.
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Sometimes users of GOV.UK feel that we haven’t given them the best experience or told them what they need to know. We want to learn from those users so every GOV.UK page has a small form for users to tell …
For a website or digital service to meet its targets, it's important that teams can use the data they gather in meaningful ways. And digital teams have access to a lot of data. This can be qualitative, like user survey …
I’m a Digital and Technology (DaT) fast streamer and I’ve just completed a placement as a performance analyst at GDS. One of my objectives was to work with the head of the analysis community to develop training for my peers. Last month we held the second ‘Introduction to performance analysis’ training session for DaT fast streamers.
I'm posting a link to Tim Leighton-Boyce's recent post on the Inside GOV.UK blog. It's an excellent example of engaging the whole agile team with data, and working closely with user researchers to validate that behaviours observed in usability testing are demonstrated at …